Questions about placing a NEW ORDER

  • How can I get a Forum Home Appliances Discount Code?

    From time to time we will offer discount codes for specific products to our Newsletter subscribers, and also periodically to our Facebook and Twitter followers. You can sign-up for our Newsletter or find us on social media @ForumAppliances

  • How secure is this website and my personal information?

    Please be assured that your online transaction will be processed at the highest security available online. This website uses SSL encryption. You can verify this by clicking on the « lock icon » that appears on the URL bar of your internet browser. Our website is tested daily by McAfee Secure, ...

  • I live in another province (outside British Columbia). Will I be charged sales tax?

    All sales within Canada must have either GST (Goods and Services Tax), or HST (Harmonized Sales Tax) for the province or territory that the product(s) are being shipped to. The shopping cart will automatically calculate the taxes based on your shipping address.

  • I live in the USA. Will I be charged sales tax?

    Shipments to the USA are NOT subject to any Canadian sales taxes. However, if your total order is in excess of $800 USD you may be subject to US Custom Duties, which you must remit to the US Postal Service (USPS) or United Parcel Service (UPS) when they deliver your package. For additional infor...

  • What is the EHF and does it apply to me?

    The EHF (Environmental Handling Fee) is a surcharge added to Small Appliances sold to and shipped to residents of British Columbia, to support the provincial recycling program know as "unplugged" If your Ship To address is in another province in Canada or in the USA, this program does NOT apply ...

  • What types of payments do you accept?

    Our online store accepts credit cards (Visa, MasterCard, American Express, & UnionPay), PayPal, as well as Certified Cheques or Money Orders. Note that if you are paying by Cerified Cheque or Money Order, we will need to receive your payment by mail before we ship your order. If you are pay...